Shipping policy
Store Name: Ulike2
WhatsApp: +85261471803
Tel: +86-15168227725
Address: 222 W 25th PL, Chicago, IL 60616, United States
Email: minghuayyg@gmail.com / kuanken@vip.163.com
1. Processing Time
All orders require 2–5 business days for processing before shipment.
Orders are processed Monday through Saturday.
During holidays or high-volume periods, processing times may be slightly extended.
2. Shipping Time
Estimated delivery time after the order has been shipped:
United States: 7–15 business days
United Kingdom, Canada, Australia, New Zealand: 8–18 business days
Europe: 10–20 business days
Other Regions: 10–25 business days
Delivery times may vary depending on customs clearance, local carrier delays, and destination country.
3. Shipping Cost
Shipping fees vary depending on the destination and weight of the products.
The exact shipping cost will be displayed at checkout before payment.
4. Order Tracking
Once your order has shipped, a tracking number will be sent to your email.
Tracking information may take 1–3 days to update depending on the carrier.
5. Wrong Address or Failed Delivery
Buyers are responsible for providing a correct and complete shipping address.
If a package is returned due to an incorrect address, refusal, or inability to deliver,
the buyer is responsible for the reshipping cost.
Pearls And Crowns is not responsible for delays or losses caused by address errors.
6. Lost or Delayed Packages
If a package is significantly delayed or shows “lost in transit,” please contact us.
We will assist with carrier investigation and provide a replacement or refund depending on the result.
Pearls And Crowns is not responsible for delays caused by customs, natural disasters, or carrier issues.
7. Customs Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees.
These charges are not included in the product or shipping price and are the responsibility of the buyer.
8. Delivery Confirmation
Once a package shows Delivered in the tracking system, the order is considered completed.
We are not responsible for stolen packages after delivery.
Customers should contact local carriers for assistance with package retrieval.